User Feedback App

9 Tips For Starting A Successful User Feedback App (2024)

Pat Walls

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Updated: January 19th, 2023

Want to start your own user feedback app? Here are some tips you should know:

Learn more about starting an user feedback app:

Where to start?

-> How much does it cost to start an user feedback app?
-> Pros and cons of an user feedback app

Need inspiration?

-> Other user feedback app success stories
-> Marketing ideas for an user feedback app
-> User feedback app names

Other resources

-> Profitability of an user feedback app

We've interviewed thousands of successful founders at Starter Story and asked what advice they would give to entrepreneurs who are just getting started.

Here's the best advice we discovered for starting an user feedback app:

#1: Alejandro Rivas-Micoud, founder of Userlytics Corporation:

We chatted with with Alejandro, founder of Userlytics Corporation ($/month). In our interview, Alejandro says:

If you succeed, remember; you did not do it by yourself, your team was a key component of your success.

Read the full interview ➜

#2: Cristian Cisa, founder of Fidlio:

We chatted with with Cristian, founder of Fidlio ($0/month). In our interview, Cristian says:

The winner is not always the best product, but the one that has a better mix of product, marketing, sales, customer success, etc.

Additionally:

It has never been easier than now to build something.

Read the full interview ➜

#3: Andrew Berkowitz, founder of Suggestion Ox:

We chatted with with Andrew, founder of Suggestion Ox ($/month). In our interview, Andrew says:

Build something as fast as you can and get real people to start using it. You can do a business plan later.

Read the full interview ➜

#4: Mike Slaats, founder of Upvoty:

We chatted with with Mike, founder of Upvoty ($20K/month). In our interview, Mike says:

It’s better to start small and work step by step based on user feedback. You never know how your users will end up using your product and what they really need and value.

Additionally:

The thing is: Whenever you have an idea for a product, it’s just an idea within your own head. Whenever you ship it into the wild, this idea becomes a reality and the reality can be harsh: some of our major ideas weren’t that valuable to our users at all.

Further:

Do what big corporations can’t and make it personal! One of the things that is working very well for me is to make a personal connection with every customer that signs up. I will send them a personal email to start a quick chat about them and their businesses.

Read the full interview ➜

#5: JUAN, founder of Customeer:

We chatted with with JUAN, founder of Customeer ($50K/month). In our interview, JUAN says:

We realized that companies used to compete primarily on price and product. Now, they need to compete on customer experience too since increasingly customers expect the same kind of immediacy, customization, and convenience that we all receive from the likes of Amazon or Google.

Additionally:

Attracting a new customer is very expensive, much more so in a market like ours, where customers can rapidly find other competitors at the tip of their fingers. In my view, loyalty is the name of the game.