Bots As A Service Business

4 Bots As A Service Business Success Stories [2024]

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Updated: October 8th, 2024

Think about revolutionizing customer interactions and repetitive tasks with Bots as a Service (BaaS). The essence of this business idea is to offer sophisticated chatbots and automation tools to businesses—elevating their customer support, sales, and operational efficiency.

Set up a platform where businesses can customize and deploy bots for various functions without any deep technical knowledge. Provide monthly subscription plans, ensuring ongoing revenue while consistently updating and maintaining the bots for optimum performance.

As more companies seek ways to streamline operations and cut costs, the appeal of BaaS is both timely and promising. The need for such automated solutions is only growing in our increasingly digital world, making this a compelling business to start.

By offering a scalable, reliable service, you'd be helping other businesses thrive, making your BaaS platform indispensable in their tech arsenal.

In this list, you'll find real-world bots as a service business success stories and very profitable examples of starting a bots as a service business that makes money.

1. Chatbase ($2.16M/year)

In his fourth university year, Yasser became captivated by AI's possibilities, inspired by solopreneurs like Pieter Levels who had built AI products.

He experimented with the OpenAI API, recognizing its potential, and came up with Chatbase, envisioned as "ChatGPT for your data."

Despite the market being in its early stages, Yasser was sure of the product's utility and demand, opting to skip traditional validation or market research.

How much money it makes: $2.16M/year

How Chatbase Hit $3M/ARR In 12 Months [Bootstrapped]

Learn how Yasser Elsaid built Chatbase, a chatbot platform generating an average of $180K/month in revenue from a variety of subscription plans, primarily driven by engaging social media strategies and a robust tech stack incorporating AI features.

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3. Quandri ($324K/year)

Quandri, founded by brothers Jackson and Jamieson Fregeau, is a digital worker company focused on automating tasks for the insurance industry. Their most popular product compares policies upon renewal, providing brokers with a summary report of important changes. With a monthly revenue of $30k and a growing team of 9, Quandri is rapidly expanding its customer base across North America.

How much money it makes: $324K/year
How much did it cost to start: $10K
How many people on the team: 6

How We Built A $27K/Month Army Of Digital Workers For The Insurance Industry

Quandri, a digital worker company that automates time-consuming work for the North American insurance industry, has grown to an average of $30k monthly revenue since co-founder Jackson Fregeau took advantage of spare time during the pandemic to build initial bots; the company has since added several full-time employees, and is "rapidly" expanding its customer base.

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4. NHANCE NOW ($300K/year)

Nishith Patnaik, the founder of NHANCE NOW, came up with the idea for his business during the Covid-19 pandemic. After losing 95% of his customers and 99% of his revenue, Nishith and his team pivoted their product into a Conversational Automation Platform, helping businesses shift to messaging apps. In just 10 months, their monthly revenues grew from $0 to $25,000.

How much money it makes: $300K/year
How much did it cost to start: $750K
How many people on the team: 21

We Lost 99% Of Our Customers. Then We Pivoted & Hit $300K ARR In 12 Months

NHANCE NOW, a Conversational Automation Platform, pivoted during the Covid pandemic and transitioned from an aspirational product to a messaging-based digital contact center, helping D2C ventures and insurance companies shift towards a digital-first mode, resulting in monthly revenues growing from $0 MRR in July 2020 to $25,000 MRR in mid-2021.

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