Balloon Haus LLC operates both online and in physical retail stores, making it a hybrid business. The emphasis on Brick & Mortar locations is evident as the business is described as 'the first opulent online and in-store Balloon boutique.' This model helps in providing personalized experiences, leveraging local markets in Toronto, Atlanta, Detroit, and South Florida. The physical presence ensures that custom balloon installations and decorations are crafted on-site, enhancing the customer experience, especially for events that require intricate design work. Given the nature of their business, this model allows them to offer unique, sophisticated, and experiential services that stand out in the market.

The primary service offered by Balloon Haus LLC involves creating custom balloon installations and decorations for various clients, including corporate and personal events. As a service-oriented business, they emphasize the importance of passion and commitment, aiming to create iconic balloon memories. Additionally, they provide a consulting program for clients to understand their needs and ensure satisfaction with the end products. This approach not only diversifies their offerings but also enhances client relationships by helping customers achieve the exact look they desire for their events. The services industry focus allows them to maintain high customer engagement and satisfaction levels, which is crucial for customer retention and business growth in this competitive industry.

Balloon Haus has utilized various advertising strategies to attract and retain clients. They have invested in AdWords, Google Advertising, Facebook, and Instagram ads, which cater to the visual nature of their balloon designs. This approach is critical as the business is driven by aesthetics and social media exposure, particularly in an era where event decoration is often about creating 'Instagrammable' moments. They acknowledged the need for understanding marketing strategies to effectively push these campaigns forward. Furthermore, features in platforms like Voyage Miami have significantly boosted inquiries, indicating the importance of Advertising & Media in increasing brand visibility and client engagement.