HelpScout

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Updated: October 8th, 2022

HelpScout is a help desk software.

Website	helpscout.com ➜
Category	customer service
Pricing	freemium
Twitter	@helpscout (12.3K followers)
Careers	Careers page
Login	Login page
API	API
Logo

HelpScout Product Features

No product info added yet...

HelpScout Pricing

How does HelpScout pricing work?

HelpScout is a freemium product.

Learn more about HelpScout pricing ➜

HelpScout Reviews

What Companies Are Using HelpScout?

#	Customer	Type	Description
1	Snappa	graphic design business	Snappa makes it easy to create any type of online graphic. Create & publish images for social media, blogs, ads, and more!
2	Balsamiq	wireframing software business	Balsamiq is the company behind Balsamiq Wireframes, the industry standard low-fidelity wireframing tool.
3	Acumbamail	email automation platform
4	Agiled	time tracking app	Stop wasting time switching between different apps to manage your business. Start using Agiled to manage your business in one place. CRM, Invoicing,
5	RightMessage	website builder	Increase conversions by changing your website based on who somebody is, how they're behaving, and where they are in your sales funnel
6	ByteStand	shopify app developer	Sync your Amazon inventory directly into your store. Send your Shopify or BigCommerce orders to Amazon for fulfillment. Or offer your customers store credit.
7	Populum	CBD business	Discover the high quality of Populum. Cultivated for perfection. Grown and made in the USA. Rebalance your well being through Populum.
8	Client Portal	wordpress plugin business	Set yourself apart from your competitors by giving your customers a professional, organised client portal. Client Portal integrates with WordPress to help you manage your client projects... without the bulky project management software. Check out a demo or See some example portals “Client Portal ...
9	Taster’s Club	wine club	Join the Taster's Club®. Sign up for our alcohol subscription box. Known for our whiskey of the month club. Select a subscription for yourself or gift one to friends.
10	Cave Tools	kitchen supplies store	Shop Barbecue & Grillings Tools, Accessories and Gift Ideas - Download Your FREE BBQ Recipe Book, Meat Smoking Guide or Food Temperature Magnet

HelpScout Alternatives

Looking for an alternative to HelpScout? We've put together a list of all HelpScout competitors and alternatives.

List of best alternatives to HelpScout:

#	Tool	Description	Pricing	Using
1	Zoho Desk	Zoho Desk is a cloud based Omnichannel customer service software for enterprises, SMBs and small businesses.	paid	see all businesses using ➜
2	Zendesk	Customer service software and support ticketing system.	freemium	see all businesses using ➜
3	Facebook Chat App	Live chat with your customers using Facebook Messenger.	freemium	see all businesses using ➜
4	Intercom	Customer messaging platform.	freemium	see all businesses using ➜
5	Freshdesk	Customer support software and ticketing system.	freemium	see all businesses using ➜
6	crisp	Chat with website visitors.	freemium	see all businesses using ➜
7	TawkTo	A free messaging app to monitor and chat with the visitors on your website.	freemium	see all businesses using ➜
8	Gorgias	Helpdesk designed for Shopify stores. Provide multichannel customer service from a single app.	freemium	see all businesses using ➜

References

Here's what customers are saying about HelpScout:

	Customer	Testimonial
	Impressions Agency	Our support system and knowledge base is set up through Helpscout. We made the switch away from Zendesk a year ago and it has been a fantastic decision. - Travis Richardson, founder of Impressions Agency
	The Travel Secret	HelpScout is an amazing ticketing/customer service platform that we use for all of our customer service trackings. They have a seamless onboarding process and would highly recommend them. - David Adler, founder of The Travel Secret