HelpScout - Starter Story

HelpScout

Used by 257 successful businesses

General

Help desk software.

HelpScout Reviews & Mentions

Travis Richardson

Impressions Agency (100000/month)

Our support system and knowledge base is set up through Helpscout. We made the switch away from Zendesk a year ago and it has been a fantastic decision.

David Adler

The Travel Secret (100000/month)

HelpScout is an amazing ticketing/customer service platform that we use for all of our customer service trackings. They have a seamless onboarding process and would highly recommend them.

Businesses Using HelpScout

	Revenue	Also Using
Taster’s Club	$270K monthly	Shopify
SkyVerge, Inc.	$350K monthly
Snappa	$83.5K monthly	Amazon Web Services
Publishing.com	$120K monthly
MaidThis Franchise	$100K monthly
Outline Planner	$3K monthly	Etsy Adobe Creative Cloud
ByteStand	$65K monthly	Shopify Amazon Digital Ocean
Prerender.io	$220K monthly
B Street Shoes	$60K monthly	Shopify Etsy eBay
Xero Shoes	$4M monthly	WooCommerce Amazon eBay

HelpScout Alternatives

	Description	Used By
Zoho Desk	Zoho Desk is a cloud based Omnichannel customer service software for enterprises, SMBs and small businesses.	29 businesses use this tool
Zendesk	Customer service software and support ticketing system.	166 businesses use this tool
Facebook Chat App	Live chat with your customers using Facebook Messenger.	130 businesses use this tool
Intercom	Customer messaging platform.	119 businesses use this tool
Freshdesk	Customer support software and ticketing system.	64 businesses use this tool
crisp	Chat with website visitors.	54 businesses use this tool
TawkTo	A free messaging app to monitor and chat with the visitors on your website.	53 businesses use this tool
Gorgias	Helpdesk designed for Shopify stores. Provide multichannel customer service from a single app.	40 businesses use this tool