Passive Income Ideas For Technical Support Specialists [2024]

Updated: September 21st, 2024

Interested in earning passive income as a technical support specialist in 2024?

We put together a few of the best passive income ideas you can start as a technical support specialist today. These will help you increase your quality of life by bringing in more income for yourself or your business.

For each income idea, we’ll show you real-world examples, revenue expectations for each idea, plus some things you might need to know before you start your passive income journey as a technical support specialist.

Here's the full list:

1. Make passive income with an online course sales business ($85K/month)

As a technical support specialist, you have a wealth of knowledge about troubleshooting and solving tech problems, which you could transform into a valuable online course. Many people want to learn how to fix common tech issues themselves, and you could teach them through step-by-step guides and video tutorials. By creating a course focused on your expertise, you are offering a practical solution that many find helpful.

This route not only leverages your existing skills but also saves time by using an online learning platform to reach a broad audience. With the e-learning market expected to surpass $645 billion in the near future, there's a significant potential for earning passive income through course sales. All you need to do is choose a target audience, develop your content, and host it online, turning your professional knowledge into a revenue stream without needing constant active involvement.

How much you can make: $100 — $300,000/month

How much does it cost to start: $2,000 (?)

How long does it take to build: 180 days (?)

I Make $120K/Year With My Print On Demand T-Shirt Side Hustle

A multipreneur shares how she built a successful print on demand side hustle, generating $120,000 per year through multiple brands spread over various platforms.

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2. Make passive income with a niche blog ($31.5K/month)

As a technical support specialist, starting a niche blog could be a great way to supplement your income and share your expertise with a wider audience. You could create content like how-to guides, top product lists, and troubleshooting tips, which might interest others facing similar technical issues. This way, you not only help others solve their problems but also establish yourself as a knowledgeable resource in your field.

To monetize your blog, you could include affiliate links to products and software you recommend, collaborate with brands for sponsored content, and even expand into video tutorials on a YouTube channel. This approach not only diversifies your sources of income but also helps you build a dedicated following. By engaging regularly with your readers and staying passionate about your topic, you could turn your niche blog into a passive income stream that leverages your existing skills and expertise.

How much you can make: $100 — $650,000/month

How much does it cost to start: $650 (?)

How long does it take to build: 60 days (?)

How I Turned A Crappy Idea Into A $3M/Year Business

Starter Story grew to 1.4 million monthly visitors and millions in annual revenue by sharing the stories of entrepreneurs. Pat breaks down the early days and how he grew the business into something that changed his life.

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3. Make passive income with a social media automation business ($139K/month)

As a technical support specialist, you could leverage your technical skills to start a social media automation business, helping clients manage their social media accounts more efficiently. This type of business involves creating tools and services to schedule posts, automate interactions, and analyze data across various social media platforms, saving your clients time and improving their online presence.

Given your background in technology, you could easily understand and integrate software solutions needed for these tasks. Additionally, staying updated on the latest social media trends and understanding client needs will allow you to tailor your services effectively. With the growing demand for consistent and strategic social media engagement, this could be a lucrative opportunity for you.

How much you can make: $4,000 — $400,000/month

How long does it take to build: 50 days (?)

How I Bootstrapped A Social Media Automation Tool To $2MM/Year

MeetEdgar, a bootstrapped social media automation tool founded in 2014 by Laura Roeder, has grown to $4 million in annual recurring revenue and more than 5,000 customers, with a team size of two dozen, achieved through content marketing, social media marketing, and organic search.

Read by 15,250 founders

4. Make passive income with a cold email service business ($170K/month)

As a technical support specialist, starting a cold email service business could be a great fit for you. You likely already possess analytical skills and a problem-solving mindset, which are crucial for understanding client needs and researching target audiences. By leveraging your technical expertise, you could efficiently use email marketing tools to track key metrics like open rates and conversions.

You could create compelling email campaigns that directly reach new clients on behalf of other businesses. Your ability to communicate effectively through writing would help in crafting emails that engage and convert potential leads. With the increasing demand for lead generation services, this business idea offers a rewarding way to use your existing skill set to make extra money or even establish a steady stream of passive income over time.

How much you can make: $4,000 — $450,000/month

How much does it cost to start: $200 (?)

How long does it take to build: 35 days (?)

How I Launched A $200K/Month Gmail Mail Merge Tool

GMass, an email marketing platform that allows users to send cold emails and email marketing campaigns with Gmail, has attracted over 500,000 user signups, including major tech companies like Uber, LinkedIn, and Google, and now generates over $200K in monthly recurring revenue through a successful content marketing strategy and focused ad spend.

Read by 13,714 founders

5. Make passive income with a lead generation tool ($108K/month)

As a technical support specialist, you could leverage your tech skills to develop a lead generation tool that helps businesses find potential clients. This tool could automate the process of capturing customer information like email addresses and phone numbers from websites and social media channels, making it easier for businesses to focus on converting leads into sales.

The demand for efficient lead generation is high, and companies are always looking for ways to streamline their marketing efforts. By creating a tool that does just that, you could not only earn extra money but also build a steady stream of passive income as businesses subscribe to use your tool. Additionally, your background in technical support would make troubleshooting and maintaining the tool straightforward, enhancing customer satisfaction and retention.

How much you can make: $1,000 — $400,000/month

How much does it cost to start: $600 (?)

How long does it take to build: 90 days (?)

How I Created A $5M/Year LinkedIn Marketing Automation Tool

Dux-Soup is a LinkedIn automation tool that helps business owners and sales & marketing professionals generate more leads, increase efficiency, and save time; with over 70,000 users and revenue of nearly $5 million, it offers automated top-of-the-funnel LinkedIn outreach activities, targeted LinkedIn campaigns and multi-touch & personalized LinkedIn drip campaigns for lead generation.

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6. Make passive income with a summer camp

As a technical support specialist, you could leverage your problem-solving skills and attention to detail to start a summer camp focusing on technology and coding. A tech-themed summer camp can offer children the opportunity to learn about computers, programming, and digital literacy while having fun. This type of camp could require less traditional infrastructure, as sessions could be held in local community centers, schools, or even online.

To make this venture successful, you could utilize your networking abilities to connect with tech-savvy individuals who can help run the camp and teach various topics. Additionally, utilizing social media and online platforms to market your camp, offer promotions, and connect with interested parents and children could be highly effective. Given the rising interest in STEM education, a tech-focused summer camp can provide a unique niche that not only supplements your income but also has a positive impact on children’s futures.

7. Make passive income with an email marketing tool ($992K/month)

As a technical support specialist, you could leverage your deep understanding of technology to create and manage an email marketing tool. This software would help businesses set up, distribute, and automate their email campaigns, making it easier for them to reach a large audience effectively. With the email marketing industry predicted to hit $2.53 billion by 2028, there's a growing demand for innovative and reliable tools.

You could start by purchasing a domain and hosting account to build your email tool. Your technical expertise will be invaluable in troubleshooting issues, enhancing user experience, and adding features that cater to the specific needs of different industries, such as entrepreneurs and real estate agents. This not only opens up new streams of income but could also position you as a key player in the fast-growing email marketing landscape.

How much you can make: $120 — $20,833,333/month

How much does it cost to start: $1,000 (?)

How long does it take to build: 180 days (?)

I Built A SEO Tool That's Completely Free For Users [From Lebanon]

H-supertools founder Hasan developed a set of free SEO and digital marketing tools generating $2k per month in profit using Google Adsense, affiliate marketing, selling ad spaces, and email, plans to launch a membership option, and has attained over 80k registered users and 300k monthly visits in less than two years.

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8. Make passive income with an ai based business solution ($55.8K/month)

As a technical support specialist, you could leverage your existing knowledge of troubleshooting and problem-solving to start an AI-based business solution. By integrating AI into areas such as customer service or data analysis, you could help businesses streamline their operations, enhance efficiency, and reduce costs. This means you could create AI tools that automate repetitive tasks, provide valuable customer insights, or predict market trends with accuracy.

Even if you don’t have a background in AI technology, many platform providers offer user-friendly interfaces and excellent support. This makes it possible for you to set up and manage AI solutions without extensive technical expertise. With the growing demand for AI solutions, creating a reliable business in this area could provide a lucrative source of passive income.

How much you can make: $4,000 — $120,000/month

How long does it take to build: 125 days (?)

How We Launched A $120K/Month Audiobook Publishing Course

Mikkelsen Twins grew an online education company from scratch with over 800 students, making over 6-figures in profit every month thanks to their successful program, Audiobook Income Academy 2.0.

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9. Make passive income with a mobile app ($70.3K/month)

You could supplement your income as a technical support specialist by developing a mobile app. Leveraging your technical skills, you could either create your app or collaborate with a developer to bring your idea to life. Whether it's a productivity tool to help others with their work, a game, or a utility app, the possibilities are vast.

Planning the user experience and designing an engaging interface would be key steps, given your background in technical troubleshooting and user support. By focusing on an app that solves a common problem or provides entertainment, you could attract a large user base. With effective marketing, your app could gain significant traction and generate a steady stream of passive income.

How much you can make: $1 — $500,000/month

How long does it take to build: 180 days (?)

We Started A $6M/Year Bachelorette Party App

BACH, an app that plans and books bachelorette parties, has grown from $0 to >$1M net revenue run rate in less than 6 months, gained over 100,000 users in their first 60 days, and has over 40,000 parties using the app this month.

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10. Make passive income with a podcast ($97.9K/month)

Starting a podcast could be an excellent way for you, as a technical support specialist, to supplement your income. You could create informative content around technical issues and solutions, sharing your valuable expertise with a wider audience. This could include discussing common tech problems, troubleshooting tips, and interviews with other experts in the field.

With minimal investment in basic recording equipment, you could record and publish episodes on affordable hosting platforms. As your audience grows, you could potentially attract sponsors and advertisers, creating a steady stream of passive income. Promoting your podcast through social media and online tech communities could help you reach more listeners and establish yourself as an authority in the tech support space.

How much you can make: $400 — $1,020,000/month

How much does it cost to start: $2,000 (?)

How long does it take to build: 60 days (?)

Time commitment per week: Min. 2 hours/week

How I Started A Successful Podcast Production Company

A successful podcast production company that grew from one client making $15/hour to a team of 10 contractors producing over 30 shows per week with revenue of over $10k/mo, primarily through referrals and with a focus on providing high personal touch and being picky about working only with clients who are a good fit.

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11. Make passive income with a software engineer

As a technical support specialist, you could consider becoming a software engineer as a way to supplement your income. With your background in troubleshooting and understanding software at a user level, you already have a head start on many basic concepts. By learning some programming languages and development skills, you could create your own applications or tools that you can sell or license.

You might also find freelance opportunities to build or improve software for other companies. The growing demand for software engineers means you could find a stable stream of extra income through part-time or project-based work. This proactive step can eventually lead to a steady passive income if any of your software solutions gain popularity and require minimal upkeep.

Becoming a software engineer taps into the analytical skills you already use daily, allowing you to transition more smoothly than you might expect. It opens up new avenues to grow professionally while adding extra financial stability.

12. Make passive income with an online survey tool ($304K/month)

As a technical support specialist, you could leverage your technical skills to develop an online survey tool. With your understanding of software and troubleshooting, you could create a platform that helps businesses gather valuable customer feedback effortlessly. This could be a side project that grows into a steady stream of passive income as businesses increasingly rely on data to make informed decisions.

Starting an online survey tool could offer you the opportunity to use your problem-solving abilities in a different context, providing a convenient and cost-effective solution for companies to collect data. Tools like Typeform have shown significant growth, with their annual recurring revenue surpassing $70 million in 2021. By creating a similar tool, you could tap into the growing demand for online surveys and establish a lucrative passive income source.

How much you can make: $40 — $1,600,000/month

How long does it take to build: 180 days (?)

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GreenRope, a self-funded CRM and marketing automation platform with over 1,000 customers in 20 countries, was built organically and focused on creating a positive, customer-centric culture without outside investment, with an all-in-one interface solving challenges in managing sales, marketing, customer service, and operations.

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13. Make passive income with a YouTube channel ($72.1K/month)

As a technical support specialist, starting a YouTube channel could be a great way to supplement your income and share your knowledge. You could create videos that offer solutions to common tech issues, provide step-by-step tutorials, and review the latest tech tools. This content could attract a wide audience of individuals looking to solve their tech problems or stay updated on technical trends.

Monetizing your channel through ads, sponsorships, and even merchandise offers multiple revenue streams. With your expertise, you could build a loyal following eager for your advice and insights. Although it requires commitment and consistency, the potential financial rewards and personal satisfaction could make this endeavor worthwhile.

How much you can make: $2,000 — $333,333/month

How much does it cost to start: $5,250 (?)

How long does it take to build: 30 days (?)

How A Young Entrepreneur From Nigeria Started A Profitable Blog

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meet the author
Pat Walls