Website Chat Tool

4 Website Chat Tool Success Stories [2024]

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Updated: October 9th, 2024

Need an effective way to engage visitors on your website and convert them into loyal customers? Consider starting a website chat tool business. This involves creating and offering a tool that enables real-time chat support on websites, helping businesses assist their customers and close sales quickly.

In today's digital age, instant communication is crucial, and a chat tool meets this demand. You'll be developing software that integrates seamlessly with various websites, allowing businesses to provide instant customer support and enhance user engagement. The setup is straightforward but requires a dedicated approach to development, testing, and refining your tool to ensure it meets user needs.

With the e-commerce market booming, businesses are continually searching for ways to improve customer experience and satisfaction. By offering a chat tool that provides quick, effective customer interaction, you address a vital gap, making this not just a viable but highly valuable business opportunity.

In this list, you'll find real-world website chat tool success stories and very profitable examples of starting a website chat tool that makes money.

1. My AskAI ($300K/year)

After leaving his nearly decade-long finance career and spending years contracting at tech companies, the co-founder of My AskAI saw his breakthrough when experimenting with GPT-3 technology. Teaming up with a colleague, they initially created tools like a university personal statement generator and No Code AI Model Builder before pivoting to My AskAI, which now makes $25k/month and handles AI customer support for SaaS businesses.

How much money it makes: $300K/year
How much did it cost to start: $99
How many people on the team: 0

I Built A $300K/Year AI Business For Less $50 Bucks

Case study of a co-founder's journey from finance to tech entrepreneur, successfully launching a revolutionary AI chatbot for customer support that earns $25k/mo, with impressive margins and a 3% conversion rate drawing customers away from bigger competitors.

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2. Live helper chat ($90K/year)

Everything started more than 10 years ago. When the founder was working in a small web agency and one of their clients asked for a live support script. Since they couldn't find any good open-source alternatives at that time - he decided to build one in two weeks during his holidays

How much money it makes: $90K/year
How much did it cost to start: $0
How many people on the team: 0

I Built A Live Chat Tool In My Spare Time And Now Make $90K/Year

Lithuanian developer turned open-source guru builds and grows Live Helper Chat, attracting thousands of clients, and generates $90k/year, all in his spare time, without any marketing or investors.

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3. Siva Solutions Inc. ($60K/year)

Senthil Kumar, the founder of Siva Solutions Inc and American Dental Software, was inspired to start his business after his wife, who is an oral surgeon, told him about the exorbitant prices charged by website developers in the dental industry. As a software developer himself, Kumar saw an opportunity to offer affordable website development solutions specifically tailored to dentists. He incorporated features such as 3D dental education videos and interactive patient forms into the websites, ultimately helping dentists improve their online presence and streamline their processes.

How much money it makes: $60K/year
How many people on the team: 20

On Starting A Niche Web Design Business In The Dental Industry

Senthil Kumar spearheads Siva Solutions Inc, a game-changing digital marketing and software development company which caters to dentists using an array of well-crafted products to manage patient data and inquiries, thus enabling efficient management of processes, while boosting them to the 1st page on Google.

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4. Boei ($30.4K/year)

Ruben, the founder of Boei, came up with the idea for his business after realizing the shortcomings of existing live chat solutions. He wanted to create a better alternative that would make it easier for customers to connect with companies through their preferred social channels. With his programming skills and marketing efforts, Ruben launched Boei and has seen success, including a gross profit of over $20,000 in just ten months.

How much money it makes: $30.4K/year
How much did it cost to start: $100
How many people on the team: 0

I Built A Website Chat Tool & Grew It To $30K ARR

Boei is a chat widget that integrates with social channels like WhatsApp and Facebook Messenger, which has made a gross profit of over $20,000 in just ten months and has over 2,088 customers and growing.

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Read by 3,101 founders