Real Time Chat App

3 Real Time Chat App Success Stories [2024]

Pat Walls

•

Updated: October 9th, 2024

Chatbots have a massive implication in easing things for businesses and customers. For instance, when customers come to your website, they have an easy time figuring out where to look for information. Chatbots help to:

Improve dwell time
Facilitates better searches
Help get better ratings
Collect data for better insights and improvement

Website owners are looking for ease of navigation, and that’s what real-time chatbots offer. Thus, starting a real-time chatbot development business can be a great business.

In this list, you'll find real-world real-time chat app success stories and very profitable examples of starting a real-time chat app that makes money.

1. Missive ($1M/year)

At first, Philippe and his co-founders were working on another project called ConferenceBadge. While organizing networking events, Philippe realized the need for an online solution to design and order name badges. During a brainstorming session, they came up with the idea for Missive, a collaborative email tool, and decided to pursue it alongside ConferenceBadge.

How much money it makes: $1M/year
How much did it cost to start: $0
How many people on the team: 4

Our Obsession With Customer Feedback Propelled Our Tool To $2M ARR

Missive, a collaborative email tool, reached $2M in annual recurring revenues with a team of three co-founders after seven years of constant work, relying mostly on word-of-mouth marketing and creating a solid quality product for their customers.

Read this case study

Read by 2,507 founders

2. Karma ($420K/year)

David and his co-founder Stas recognized the issue of team inefficiency firsthand while running their web development agency. They noticed that even with a great team, employees often worked in silos, leading to delayed projects and increased costs. This observation motivated them to build Karmabot as an internal tool to better align their team on Slack and boost collective performance through a rewards system.

Before fully committing to the idea, they experimented with existing tools but found them lacking, particularly in linking productivity directly to employee bonuses. This gap led them to develop a Minimum Viable Product (MVP) integrating instant recognition and leaderboard features to track team performance more effectively. They refined their product based on initial feedback and internal testing, ensuring it addressed both their employee engagement needs and provided valuable insights for performance management.

During the ideation phase, they encountered challenges such as making the system user-friendly and ensuring it provided actionable insights. By iterating through multiple versions and incorporating advanced technologies like Natural Language Understanding, they overcame these hurdles, developing a robust solution that not only suited their needs but also resonated with larger organizations facing similar issues. The key lesson they learned was iterating based on real-world use and feedback to create a product that truly solves a pressing problem.

How much money it makes: $420K/year
How many people on the team: 20

How 2 Founders Bootstrapped Karma Bot to $420K ARR in 2 Years

Read this case study

Read by 33 founders

3. Live helper chat ($90K/year)

Everything started more than 10 years ago. When the founder was working in a small web agency and one of their clients asked for a live support script. Since they couldn't find any good open-source alternatives at that time - he decided to build one in two weeks during his holidays

How much money it makes: $90K/year
How much did it cost to start: $0
How many people on the team: 0

I Built A Live Chat Tool In My Spare Time And Now Make $90K/Year

Lithuanian developer turned open-source guru builds and grows Live Helper Chat, attracting thousands of clients, and generates $90k/year, all in his spare time, without any marketing or investors.

Read this case study

Read by 3,741 founders