Queue Management Software

Queue Management Software Success Stories [2024]

Pat Walls

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Updated: October 10th, 2024

Long waits can be a drain on customer satisfaction and business efficiency. Enter queue management software—a solution designed to streamline waiting processes for businesses.

Queue management software helps companies manage customer flow more effectively by reducing wait times and enhancing service delivery. With features like virtual tickets, real-time wait time updates, and automated notifications, this software can be adapted to various industries, from healthcare to retail.

This software addresses a clear pain point, making it an attractive venture. Businesses are increasingly prioritizing customer experience, and a tool that can help them achieve that will be in high demand.

Starting a queue management software business involves developing a robust, user-friendly platform, and marketing it to organizations that deal with customer queues. It's a venture that meets a real need, with clear benefits that are sure to attract interest.

In this list, you'll find real-world queue management software success stories and very profitable examples of starting a queue management software that makes money.

1. Qwaiting ($792K/year)

Rohit Garg, co-founder of QWaiting, came up with the idea for his business after experiencing long waits and frustrations at restaurants. Recognizing the common problem of excessive customer wait times, Garg developed QWaiting to help businesses manage queues and improve customer experiences. With a team of over 50 members and an average monthly revenue of $66k, QWaiting has gained traction in industries such as banks, hospitals, retail stores, airports, and public sector enterprises.

How much money it makes: $792K/year
How many people on the team: 50

Launching A $790K/Year Queue Management System [From Singapore]

Singapore-based Qwaiting's cloud-based queue management software helps businesses manage customer queues, reduce wait times, increase productivity and improve visitor experience. With average monthly revenue of $66k, Qwaiting has attracted 500+ clients and specialises in data analytics reporting, customer feedback support and centralised management.

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