Outsourcing Business

5 Outsourcing Business Success Stories [2024]

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Updated: October 6th, 2024

Outsourcing is when a business obtains a product or a service from an outsider provider rather than building it in-house. Small companies outsource so they have enough time to attend to critical functions like production.

Many businesses are looking to outsource their non-core activities. Therefore, starting an outsourcing business in 2024 has never been more lucrative.

Start your outsourcing business, identify a niche, and develop a well-researched and complete business plan. Then, invest in the necessary equipment and technology to enable you to deliver services to the customers.

Depending on the nature of your business, you may need staff to help you with service delivery. Finally, when your business is up and running, start marketing and focus on delivering superior service to attract repeat customers.

In this list, you'll find real-world outsourcing business success stories and very profitable examples of starting a outsourcing business that makes money.

1. SupportNinja ($16.8M/year)

Cody started SupportNinja after facing numerous failures and obstacles in his life. He had a passion for building businesses and saw an opportunity to provide outsourcing services specifically targeted towards startups. With a focus on recruitment, training, and quality assurance, SupportNinja quickly grew to generate over $9M in annual recurring revenue and achieve a growth rate of 3,684% in the past 3 years.

How much money it makes: $16.8M/year
How much did it cost to start: $400K
How many people on the team: 1021

How I Started A $9M/Year Company Outsourcing Support For Startups

This case study follows the founder of SupportNinja, a company that specializes in providing back-office and customer support outsourcing for tech companies, which generates over $9M ARR, has over 100 clients, and has seen a growth rate of 3,684% in the past 3 years.

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Read by 10,996 founders

2. Virtudesk ($6M/year)

Pavel Stepanov, the Founder and CEO of Virtudesk, came up with the idea for his business after experiencing the dramatic results of hiring a virtual assistant for his own real estate business. He realized the power of delegating tasks and saw that other agents and entrepreneurs faced the same time constraints. With connections in the Philippines, he was able to start sourcing virtual assistants, and within two weeks of launching, he had already gained paying clients.

How much money it makes: $6M/year
How much did it cost to start: $2K
How many people on the team: 367

Hiring One VA Inspired Me To Build A $6M/Year Business

Virtudesk provides virtual assistant services to entrepreneurs and business owners, helping them to scale and automate their businesses with highly-trained virtual assistants based in the Philippines, resulting in over $500,000 in monthly revenue and experiencing greater growth in 2020 than in previous years.

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Read by 7,977 founders

3. Virtual Latinos ($4.2M/year)

Jaime Nacach, the founder of Virtual Latinos, came up with the idea for his business while looking for a cost-effective way to hire an assistant for his marketing agency. After trying various options without success, he decided to look closer at Latin America and created a platform that connects entrepreneurs with top talent from the region. With over 50,000 applicants and 400 active clients, Virtual Latinos has created a win-win situation for both entrepreneurs and Latin American professionals.

How much money it makes: $4.2M/year
How much did it cost to start: $28K
How many people on the team: 73

How I Started A $4.2M/Year Latino Virtual Assistant Platform [Over 2,000 VA's]

Virtual Latinos is a win-win-win situation platform connecting entrepreneurs and business owners with top pre-vetted talent from Latin America while helping fellow Latinos find jobs with an average salary two to four times higher than in their home countries.

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Read by 5,993 founders

4. Outsourcing Angel ($1.44M/year)

Linh Podetti, a Vietnamese social entrepreneur, started her business Outsourcing Angel after realizing the potential of outsourcing work to virtual employees. With her expertise in hiring and managing virtual assistants, she has grown her business to a 7-figure revenue, serving clients from multiple countries. She has also expanded her services with Dawn Media Productions, providing video marketing content for businesses.

How much money it makes: $1.44M/year
How many people on the team: 13

How I Grew My Home Gig Into A $1.4M/Year Virtual Assistant Agency

Social entrepreneur founder turned 7-figure business owner builds highly educated and dedicated virtual assistants agency, Outsourcing Angel, which hires for hundreds of clients worldwide by finding, recruiting, and working with clients and virtual assistants every step of the way while donating 10% of profits to fund charity initiatives to help poverty-stricken areas.

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Read by 4,525 founders

5. The Clover Collective ($600K/year)

After 15 years in high-level corporate roles and hitting burnout in 2015, Heather Lawson-Bradfield launched The Clover Collective, turning her experience into a six-figure operations management agency that oversees $20 million in client portfolios. Today, the company projects $1 million in revenue for 2024, demonstrating her commitment to supporting neurodivergent entrepreneurs and marginalized communities.

How much money it makes: $600K/year
How much did it cost to start: $100K
How many people on the team: 4

On My Way To 7-Figs Building An Operations Management Agency

This case study follows the journey of Heather Lawson-Bradfield, founder of The Clover Collective, a virtual ops management agency for creatives, as she shares valuable lessons on building a six-figure business, managing client portfolios worth 20 million, and projecting revenue of $1 million in 2024.

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Read by 1,246 founders