Feedback Tool

Feedback Tool Success Stories [2024]

Pat Walls

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Updated: October 10th, 2024

Capturing honest feedback is invaluable for any business. A feedback tool is a software solution designed to collect, manage, and analyze customer feedback efficiently.

It allows businesses to gain real-time insights into their customers' experiences, identifying strengths and areas of improvement. Unlike conventional surveys, a feedback tool organizes data into actionable insights, helping businesses make informed decisions.

Embarking on this venture requires diligence in software development and a keen understanding of user experience. There's potential here to carve out a niche in a growing market that prioritizes customer satisfaction. Consider leveraging analytics to offer value-added features that set your tool apart.

If you have the passion for creating meaningful change through technology and improving customer interactions, this is an opportunity worth exploring.

In this list, you'll find real-world feedback tool success stories and very profitable examples of starting a feedback tool that makes money.

1. Pickfu ($1M/year)

Justin and John both craved entrepreneurial freedom and wanted to learn valuable lessons outside their corporate jobs. They initially launched a restaurant menu aggregator, but soon stumbled upon a bigger need while working on their first venture. They required consumer feedback for design decisions and realized asking friends and family was ineffective.

They built a simple tool to gather unbiased feedback from the public and saw a steady, organic interest in the tool. This prompted them to shift their focus onto what would become PickFu. Over time, they refined their service based on user feedback and expanded its capabilities, constantly validating the need through customer interactions. The genuine market value and consistent demand for consumer insights convinced them to transition fully to PickFu.

How much money it makes: $1M/year
How many people on the team: 17

How 2 Founders Built A Booming Consumer Research Platform With PickFu

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2. Olvy ($1.2K/year)

Nishant and Arnob, friends since school, launched Olvy, a release notes tool that helps users build beautiful release notes pages and gather feedback. After making $2,000 in revenue and receiving positive feedback, they are now focused on improving the product and adding new features based on customer requests.

How much money it makes: $1.2K/year
How much did it cost to start: $500
How many people on the team: 2

How We Developed A Release Notes Tool And Reached #1 Spot On Product Hunt

Two friends from design and development backgrounds built Olvy, a release notes tool with easy-to-integrate widgets, backed by a strong community of users in just a few months, making about $2,000 from their customers shortly after launching and reaching the top spot on ProductHunt.

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Read by 6,321 founders

3. FeedLetter ($480/year)

Jens Boje, a software developer and mindfulness coach from Frankfurt, Germany, came up with the idea for FeedLetter, a feedback system for newsletters, after struggling to receive feedback from his readers. He combined a voting system with a follow-up question and built a version for his own newsletter before turning it into the first version of FeedLetter. Since its launch, Twitter and word of mouth have been the major acquisition channels for attracting and retaining customers.

How much money it makes: $480/year
How much did it cost to start: $20
How many people on the team: 0

On Developing A Feedback System For Newsletters

FeedLetter.co, a simple feedback system for newsletters that started as a personal app, now has 14 customers and relies on Twitter and word-of-mouth for acquiring new users, with founder Jens Boje emphasizing the importance of focusing on publishing and growing your product instead of waiting to perfect it.

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Read by 4,320 founders