Claid.ai

How Claid.AI Transformed E-Commerce Photography and Achieved 90% Monthly Growth

Sofiia Shvets
Founder, Claid.ai
2
Founders
Claid.ai
from
started January 2018
2
Founders
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Founders
2
Profitable
Yes
Year Started
2018
Customer
B2B

Who is Sofiia Shvets?🔗

The founders of Claid.ai are Sofiia Shvets and Vlad Pranskevičius. Sofiia Shvets has a background in economics and marketing and has experience working with marketing agencies and startups, while Vlad Pranskevičius has technical expertise and played a key role in leveraging AI for image enhancement, both hailing from Ukraine.

What problem does Claid.ai solve?🔗

Claid.ai helps e-commerce businesses turn poor-quality product photos into engaging, professional images quickly and affordably, saving time and eliminating costly reshoots.

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How did Sofiia come up with the idea for Claid.ai?🔗

Sophie Schwetz, intrigued by the transformative power of AI, identified a gap in the e-commerce industry: the need for high-quality product photographs. Her background in marketing and economics gave her insight into the crucial impact visuals have on successful campaigns. Working with marketing agencies, she often noticed the struggle smaller brands faced when it came to investing in professional-grade photography. This observation, combined with a growing interest in AI, inspired her to create a tool that automates the enhancement of product images, making high-quality visuals more accessible.

The idea for Claid.ai began with simple yet significant challenges, such as a friend's e-commerce business grappling with low-quality images from suppliers. Instead of a costly reshoot, Sophie and her teammates envisioned an AI solution that could upscale and improve these images efficiently. They tapped into nascent neural network research that showed promising results but lacked practical applications at the time. Their commitment to refining the idea bore fruit when initial trials gained traction, affirming the potential market need.

Throughout the ideation phase, Sophie and her team engaged in extensive brainstorming and feedback collection. They validated interest through customer interviews and market analysis, pivoting and fine-tuning their approach based on the insights gathered. They faced technological hurdles, like preserving product details during enhancement, but their iterative process and willingness to experiment paid off. The team's lesson was clear: listen to the market, be adaptable, and leverage existing strengths to innovate beyond existing solutions.

How did Sofiia build the initial version of Claid.ai?🔗

Claid.AI was built by leveraging advanced generative AI technologies to solve the challenges in e-commerce product photography. The initial development phase started with the use of Deep Convolutional Neural Networks, enabling image enhancement by upscaling photos with added details and pixels, all facilitated through a large picture dataset. The team faced unique challenges such as product distortion and lighting mismatches, which required iterative testing and fine-tuning before achieving a satisfactory product output. Developing the first functional version, known as AI Photoshoot, took several months and included overcoming technological hurdles like preserving image quality and ensuring photorealistic integration of products in diverse scenes. The process was complex and intensive as they tackled issues like noise in AI-generated patterns and incorrect object placements, which were resolved through continuous testing and the release of beta versions for user feedback.

What were the initial startup costs for Claid.ai?🔗

  • Funding: Let's Enhance, the company behind Claid.ai, received over €3 million in funding.

How did Sofiia launch Claid.ai and get initial traction?🔗

Partnering with E-commerce Stores🔗

Claid.ai initially gained traction by partnering with an e-commerce store owned by a friend. This store had issues with poor-quality product images from vendors, presenting Claid.ai with a real-world problem to solve. By using the store's existing customer base, Claid.ai demonstrated the efficacy of their AI-enhanced image solutions, thereby acquiring initial users and refining their product based on real needs.

Why it worked: This approach provided an immediate user base and practical feedback for further product development. It allowed Claid.ai to create and test an MVP (minimum viable product) in a live market environment.

Direct Outreach and Customer Interviews🔗

To gather insights and identify potential customers, Claid.ai launched a focused outreach campaign. They set up a landing page to gauge interest and collect prospective customer data via a Typeform survey. Additionally, they conducted around 30 interviews with potential users to understand their pain points and workflow when creating visual content.

Why it worked: This direct engagement provided Claid.ai with valuable feedback and validated the market need for automated product photography tools. By refining their product and marketing message based on real user feedback, they could better meet customer needs and build valuable features.

Closed Beta Testing and Iterative Feedback🔗

Two months into development, Claid.ai launched a closed beta of their AI Photoshoot tool. They gathered an audience of early adopters who tested the product, allowing the team to receive direct feedback and make continual improvements. Key insights from user interactions, such as expectations around AI-generated images, helped shape the final product.

Why it worked: Early access allowed the team to iterate quickly, incorporating user feedback into product development. This approach ensured a customer-centric design and helped build a community of engaged users who could champion the product post-launch.

Industry Event Launch🔗

For their public release, Claid.ai strategically chose to launch at Shoptalk, a significant e-commerce event, aligning the release of the AI Photoshoot tool with a Product Hunt debut. This dual approach maximized exposure to industry professionals and tech enthusiasts concurrently, facilitating a successful launch.

Why it worked: Releasing the product at a major industry event ensured high visibility among target customers. Simultaneously showcasing on Product Hunt attracted a community interested in innovative tech solutions, aiding in early adoption and media coverage.

What was the growth strategy for Claid.ai and how did they scale?🔗

AI Technology and Product Innovation🔗

Claid.ai's growth significantly benefited from leveraging cutting-edge AI technology to address a specific need in e-commerce: enhancing and automating product photography. The development of innovative tools like AI Photoshoot and Scene Creation, which automatically enhance images and create lifestyle scenes, allowed Claid.ai to tap into a large market with high demand for visually appealing and cost-effective product images. This strategy focused on automating labor-intensive processes, thus saving brands time and resources.

Why it worked: The integration of AI into image creation and editing capitalized on a gap in the market where traditional photography was expensive and time-consuming. By automating these processes, Claid.ai provided a scalable solution that met the immediate needs of e-commerce businesses, helping them maintain high-quality aesthetics with minimal effort and cost.

Strategic Partnerships and Networking🔗

Strategic partnerships and participation in industry events such as Shoptalk were key channels that Claid.ai utilized to extend its reach. By exhibiting their technology at major e-commerce events, they were able to showcase their products directly to potential customers who were already invested in improving their brand visuals.

Why it worked: These events provided Claid.ai with direct access to decision-makers within their target industry, allowing them to establish credibility, gather customer feedback, and continually iterate on their offerings based on real-world needs and insights. This approach also facilitated valuable networking opportunities that furthered their reach and reputation in the market.

Data-Driven Customer Feedback Loop🔗

Engaging directly with users through a closed beta provided Claid.ai with critical feedback for refining its products. Through user interviews and iterative updates based on consumer insights, they were able to align product features with customer expectations and pain points, which proved crucial in enhancing user experience and satisfaction.

Why it worked: The feedback loop enabled Claid.ai to understand precisely how customers were interacting with their platform, allowing them to make necessary adjustments that improved functionality and user engagement. This approach not only enhanced the product's effectiveness but also built trust and loyalty among early adopters, laying the groundwork for sustained growth and word-of-mouth promotion.

Organic Growth through Existing Products🔗

Before Claid.ai, Let's Enhance grew organically to over 5 million users, setting a strong foundation for the transition to Claid.ai. The existing customer base and brand recognition were leveraged to introduce Claid.ai's new offerings, allowing for a smoother adoption curve and reduced marketing costs for new product launches.

Why it worked: Utilizing an established user base provided immediate feedback and adoption for the new platform, reducing the time and resources typically needed to penetrate a new market. This strategic continuity helped maintain customer loyalty while expanding their service portfolio, promoting a seamless evolution that catered to customer needs.

What's the pricing strategy for Claid.ai?🔗

Claid.ai offers a free tier for basic photo enhancements, with paid plans starting at $9 per month, catering to various e-commerce needs.

What were the biggest lessons learned from building Claid.ai?🔗

  1. Embrace Uncertainty: Claid.ai tackled new technologies like generative AI even when the outcome was uncertain. Taking calculated risks allowed them to innovate and stay ahead in the rapidly evolving tech landscape.
  2. Iterate with Feedback: They launched a beta version, engaged a community of testers, and used their insights to refine the product. This approach ensured the product met real user needs and improved continuously.
  3. Solve Real Problems: Claid.ai addressed a genuine market need—improving e-commerce photography efficiency. By focusing on a practical application, they created a product with clear value to businesses.
  4. Balance Speed and Quality: Moving quickly was key, but Claid.ai made sure to maintain high standards, iterating based on user feedback and technological advancements to enhance their offering.
  5. Stay Customer-Centric: Through direct engagement with users, Claid.ai kept their focus on delivering what their customers really needed, ensuring long-term relevance and adoption of their products.

Claid.ai Acquisition: How much did Claid.ai sell for and what was the acquisition price?🔗

Claid.ai, an AI-powered product photography tool, was acquired by Let's Enhance for an undisclosed amount in June 2023, expanding their suite of AI imaging solutions.

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More about Claid.ai:🔗

Who is the owner of Claid.ai?🔗

Sofiia Shvets is the founder of Claid.ai.

When did Sofiia Shvets start Claid.ai?🔗

2018

What is Sofiia Shvets's net worth?🔗

Sofiia Shvets's business makes an average of $/month.

How much money has Sofiia Shvets made from Claid.ai?🔗

Sofiia Shvets started the business in 2018, and currently makes an average of .

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