15 Free Catering & Restaurant Email Templates [2024]

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Updated: January 19th, 2023

15 Free Catering & Restaurant Email Templates [2024]

If you're in the catering industry, you've probably noticed that email is a common way to communicate with customers.

In addition to simply delivering information via email, you can also use templates for your catering business to automate certain processes, such as:

To send out a thank you email after someone books with you
To send out invoices, proposals, and reminders
Keep your customers up to date on the status of their event or order.

Here are 15 free catering and restaurant email templates you can use in 2022.

Black Friday Sales Letter

title=Black Friday Offer Just For You! Dear [ Store manager's first name ]

Let us help you make the most of one of your biggest shopping days of the season, the day after Thanksgiving -Black Friday.

We can provide a luscious meal for your sales associates that they will appreciate and that will allow them to spend more time with your customers instead of fighting the mall's food court crowds.

[ Name of your restaurant ] offers a delectable selection of favorite menu items including, [ sample list of menu items ]. I have enclosed a menu and our special Black Friday order form for your convenience.

Please let us know if you have any questions. It would be a real pleasure to serve you and help make this your most successful Black Friday ever.

Respectfully yours,

[ signature name ]

Source

Respond Positively to a Negative Feedback #1

title=[ company name ] respond to your feedback Dear [ Recipients Name ],

Firstly, I'd like to apologize for the rude behavior of one of our crew members, as well as the seemingly dismissive attitude she may have had regarding your concern. We have always worked hard to maintain the high level of our client service, and you can be sure that this incident was an isolated case. Nonetheless, we appreciate your feedback. It has certainly helped us identify weak spots in our training and will surely help us as we strive to provide you with the very best customer service.

Sincerely,

[ name signature ]

Source

Learn more about starting a catering business:

Where to start?

-> How much does it cost to start a catering business?
-> Pros and cons of a catering business

Need inspiration?

-> Other catering business success stories
-> Marketing ideas for a catering business
-> Catering business slogans
-> Catering business names
-> Catering business Instagram bios
-> Catering business Instagram captions

Other resources

-> Catering business tips
-> Blog post ideas for a catering business

Respond to customer concern

title=Thank you for reaching out Dear [ Recipients Name ],

Our restaurant manager has forwarded your concern about the food quality to us. Thank you very much for being very honest and straightforward with your comments. While we certainly regret the fact that the food served to you did not meet our usual standards, we also appreciate the opportunity you have given us to improve. Please accept our sincerest apologies. We hope that you will continue to visit us so that we may be able to serve you better.

Sincerely,

[ signature name ]

Source

Restaurant Apology Letter to a Customer

title=We are greatly sorry for what happened Dear [ customer's name ]

I am very sorry for your experience at our restaurant. I cannot imagine what it must have been like to have discovered the cockroach in your food. I apologize profusely. We have never had that happen before, and we always pass our health inspections with flying colors. After your experience, I made sure to look closely at the kitchen. We also hired an exterminator to come in right away. I want to assure you we are doing everything to fix the problem you experienced and make sure it does not recur.

I know that you may never want to revisit our restaurant, but I do hope you will reconsider. If you do, please enjoy this coupon for a complimentary dessert. You can also ask me personally if you have any further problems. We appreciate your patronage and feel so embarrassed by the incident that occurred at our restaurant.

I hope that you will accept my sincerest apology. We have taken every action possible to ensure that a cockroach will not find its way into anyone else’s food. I am just sorry that you had to experience it on your visit to our restaurant. Please let me know if there is anything else I can do for you.

Sincerely,

[ manager's signature ]

Source

Apology Letter to a Client for a Late Response

title=Sorry we didn't get back to you sooner Dear [ name ],

I am sorry our marketing director, [ marketing director's name ], failed to return your calls last month. Let me assure you, that [ marketing director's name ] behavior does not indicate a disinterest on our part in providing catering services for your office. Furthermore, I have taken steps to ensure that it doesn’t happen again.

To illustrate our appreciation for your patronage, I’m enclosing a coupon entitling you to 45% off your next catering event. If I can be of further assistance, please do not hesitate to call.

Yours Sincerely,

[ signature name ]

Source

Sample Marketing Letter #1

title=We have an exciting offer for you! Dear [[ Recipients Name ]],

[[ company name ]] has provided this town with the best dishes for three generations now. We have always served you delicious and affordable foods. Now, we would like to inform you that we also offer catering services.

From now on, you do not have to go to celebrate your special occasions at our restaurants. We now come to you. We cater for just about any event that you might have; you name it, and Mom's Best can do it. We are surely going to make your party a blast.

Enclosed is a list of our menus. We also offer party decorations. Just contact us for more details.

Sincerely,

[[ signature name ]]

[Enclosures: number]

Source

Sample Marketing Letter #2

title=Making great food for your next event? I can help! Dear [ Business contact first name ],

In case you haven't heard, [ Name of your restaurant ] now offers catering for some of the great menu items our customers have come to love and enjoy.

I have enclosed a menu (and price list)for your convenience. I hope you'll think about us the next time you need a catered event of (10, 25, etc.)or more people.

Please come in and discuss your needs with me over lunch, my treat.

Respectfully yours,

[ signature name ]

Source

Introduction for Catering Services

title=As promised: we are here with a new service Dear [[ recipient name ]]

I [[ mention your name ]], on behalf of [[ mention restaurant name ]] wanted to say to you that, we are starting our catering service around the area. We have been keen on our customer services and supplies. Our food has always added value to our customer's everyday life. We always try to give the best high-quality services t our customers. We are grateful to our customers who have been a great support to us and helped us t do better each day. Your support and kindness help us a lot in growing our confidence and in starting this catering service.

We are excited about this catering service [[ mention name ]] at [[ mention place name ]], now we can reach out to you anytime with ease. We hope this will also be a great support to you. [[ Describe a little about the service ]]. We will be available in a few days. Looking forward to your review of the upcoming service. Keep supporting and show us, love. Your support and kindness have always given us a positive strength. Keep supporting us.

You can reach us at [[ mention phone number ]] or by email at [[ mention email address ]]. You can log in to our website [[ mention link ]] and check for more upcoming offers and discounts. Thank you in advance. Keep supporting us.

Sincerely,

[[ signature name ]]

Source

Catering Service Proposal

title=[ company name ] catering business proposal Hi [ first name ]

[ Sender company ] is pleased to provide you with the attached catering proposal for your [ event occasion ], which is currently scheduled to be held on [ event date ] at [ event location ]. We understand that this is a very important occasion and we are committed to giving our utmost attention to making this a very memorable and stress-free day.

In addition to an assortment of the finest foods and beverages, a knowledgable and experienced staff, [ sender company ] is a catering that boasts a wide selection of china and silverware. Furthermore, we have strong relationships with the area's best vendors for any additional needs. Your dedicated event planner will work with you to design the best possible event which will reflect your tastes and preferences. We are confident we can deliver all of these services while staying within your desired catering budget.

The attached business proposal represents [ sender's company ]'s formal offer to provide catering services for the event described therein, upon the terms and conditions and pricing provided. As planning begins, some of the details in this document will change to suit your preferences and priorities. Consider this proposal an initial overview of our offerings in conjunction with your needs, and should you have any questions about the possibilities, please do not hesitate to contact me directly at [ sender's email ] or [ sender's phone no ].

Thank you for the opportunity to provide you with this catering business proposal. We very much look forward to the opportunity to work with you and to make this occasion a momentous one.

Sincerely,

[ signature name ]

Source

Feedback from Online Ordering Customers

title=Tell us about [[ business name ]] Hi [[ name ]]!

Your feedback is critical for helping us improve our food and service. Will you please take a minute to share your experience?

Please tell us how we did [[ link ]]

Thank you,

[[ company signature ]]

Source

Proposal for Rehearsal Dinner

title=Rehearsal Dinner Catering Proposal Dear [ Mr/Mrs last name ]:

We are pleased to submit the enclosed proposal for your son’s rehearsal dinner to be held in your home on [ day of the week ] evening, [ date ] for 30 to 40 guests.

In addition to our fine food and friendly, experienced staff, we provide a full array of additional catering services. This includes items such as china, silverware; customize centerpieces, and flower arrangements as well as entertainment, valet, and security services.

We will work with you to ensure this event reflects your taste and personal touches. Our goal is to relieve you of the many details that go along with hosting a successful party so that you, as well as your guests, can thoroughly enjoy this special event.

Please do not hesitate to contact me if you have any questions, suggestions, or would like to inquire about any additional ways we may be of service.

Thank you for your interest in our catering services. We look forward to working with you to make this special event a success in every possible way.

Very best regards,

[ signature name ]

Source

Restaurant Sales Letter

title=Letter for Sale - Restaurant Dear [ Name of the Recipient ],

We all wish to have a place of a fresh, hot, and delicious plate of food after a long work or a happy meal with all the members of the family. If you encounter to satisfy your taste buds with a delicious meal, feel free to come to us as we are always eager to serve you.

Our company [ mention the name and details ] is very well-established in this field with a wide range of various cuisines [ mention the varieties in detail ]. We can offer various mouth-watering foods at a very low price to make you happy in all seasons.

We also have free home delivery services for your further help. We also have combo meal facilities during the festive season.

If you have any queries regarding our foods you can contact us through [ mention detailed contact address ]. We hope for your interest in our foods and delicacies throughout the entire year.

Thank you very much for your trust in us.

With regards,

[ signature name ]

Source

Invitation Letter to a Restaurant Trade Show

title=Gourmets, this is your chance! Dear [ Recipients Name ],

The most awaited Restaurant Trade Show will already be this coming [ day ], and I'm inviting you to visit our booth to know about the special treats that we will offer. To mention a few, we have a wine tasting session, recipe mash-up, and chef's combination. Our prices are all affordable!

You can find our booth on level 2 row 3, booth no. 17. Hope you can come!

Sincerely,

[ Senders Name ]

Source

New Restaurant Introduction Letter

title=The wait just got shorter Dear [ name ],

Hello there!

This is to inform you that we are now officially in your neighborhood, at your service! Yes, we are Eat Out, the world’s best pizzeria for all ages, and now you can Eat Out anytime any day!

We have some exciting ongoing offers as part of our introductory period in this neighborhood. Drop by anytime and check out our combinations that offer you a varied list of cuisines, all of the pizzas, with the awesome accompaniment of exotic sauces and grilled vegetables of a hundred different kinds.

We have some of the finest workers and staff employed in our establishment, and we guarantee you the best experience of eating out—only at Eat Out!

Regards,

[ CEO signature name ]

Source

Grand Opening of a Newly Renovated Restaurant

title=Grand Opening of [ restaurant name ] Dear [ name ]

We are happy to announce that our newly renovated restaurant is now ready for your dining pleasure. We are eager to treat you and your family to a unique and cost-effective dining experience with our special African menu and service.

We are pleased to invite you to celebrate with us on [ date ] at our location at [ restaurant address ] with a free dinner at [ time ]. Please find a copy of our menu enclosed.

Kindly inform us of your attendance by [ date ] either via phone [ phone number ] or email at [ email address ].

We look forward to serving you.

Yours faithfully,

[ CEO signature name ]

[Enclosures: number]

Source

25 Catering & Restaurant Email Subject Lines You Can Use

Here's a list of 25 popular email subject lines you can use for your catering and restaurant business

Where you'll eat tonight.
#BringYourB appetite to this one-of-a-kind event
Your favorite lunch place is back!
How's your week shaping up?
Be a party planner Mom this Mother's Day!
Congrats! You're coming to my restaurant!
Enjoy a staycation this summer with dinner at home!
We're hosting a success party next Monday! Coffee & snacks will be served
Check out the man who is serving up a meal of fortune in Hong Kong
Yum, Yum! Chips are waiting for you to be enjoyed.
Hungry?
Can I treat you to a free dessert?
Hey! you went to our favorite Italian joint, can we get your feedback
Take a look at what's on the menu tonight
Order delicious snacks & meals for your next event!
A fresh take on catering.
I've got a craving...
Crazy delicious chicken sandwich
Chow down on discounts.
Where are you eating tonight?
The one place for all your catering and restaurant needs!
Looking for a tasty and healthy meal for your Meatless Monday?
Cheers for Tuesday!
Join us! [ resto name ] are taking reservations.
Have you signed up for our Valentine's Day offer?

FAQ

Below we detail the most common questions as it relates to catering and restaurant business for email.

What qualities should you have as a catering and restaurant business owner?

Patience
Ability to lead a team
Time Management

How will you attract customers to your restaurant?

Use Email Marketing
Gift Card Offers
Express appreciation to your customers

What are the effective ways to promote a new service?

Introductory offers
Social media posts
Email marketing

Conclusion

Restaurant email templates are the best way to get your message across while maintaining a professional impression. Restaurant or catering email templates can be used to advertise specials and events, promote a new business or event company, or just keep customers warm with regular updates on what they're doing well. Take a look at our directory of restaurant email templates and see which ones you like best. You'll be using them before you know it!

Part of

Starting A Catering Business: Everything You Need To Know

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meet the author

Pat Walls

I'm Pat Walls and I created Starter Story - a website dedicated to helping people start businesses. We interview entrepreneurs from around the world about how they started and grew their businesses.

See full profile