Panda Wish operates as an on-demand beauty and wellness platform, similar to how Uber functions for transportation. This marketplace connects clients directly to available therapists within a specified radius based on the service requested. By facilitating transactions between service providers and clients, Panda Wish functions as a matchmaking service, ensuring convenience for customers while helping therapists access more work and earn a good income. This business model makes sense as it reduces the infrastructure costs associated with running a traditional spa or salon by leveraging the gig economy, allowing both parties to benefit from flexibility and accessibility.

Panda Wish generates revenue by taking a commission, ranging from 40% to 50%, on each transaction that occurs through the platform. This business model aligns with the operational structure of the app, where each service booked via the app represents a discrete transaction. By capitalizing on the volume of services rendered rather than a fixed fee, Panda Wish can scale its earnings in proportion to the platform's usage, rewarding the platform for high engagement and customer satisfaction.